HELP, SIMPLIFIED
Questions,answered.
Everything you need to know before choosing your next pair. If you need a hand, we are always happy to help.
01 How do I find my size?
Use the size guidance on each product page. If you are between sizes, contact us and we’ll help you choose the best fit.
02 When will my order be dispatched?
Orders are prepared within the timeframe shown at checkout. You will receive tracking details as soon as your order is on its way.
03 What is your return policy?
Unworn items may be returned in their original condition within the return window stated in our policy. Please contact us before sending your return.
04 How should I care for my shoes?
Keep your pair away from direct heat and moisture. A soft cloth and an appropriate leather-care product will help preserve its finish.
05 How can I contact the team?
Use our contact form or email us directly. Include your order number if your question relates to an existing order.